At gkinfotek
we deliver superior quality transcription, customer service
and value for your investment. What separates gkinfotek
from the rest of the industry is given below:
» Flexible Transcription Process
» Speech Recognition Solutions
» Superior Quality & Accuracy
» Client-Focused Service
» Rapid Turnaround
» Capital Cost Reduction
» Diverse Industry Experience
Flexible Transcription System
gkinfotek's software programs are flexible
to the extent to mach any health information data without
much disruption.
For facilities such as radiology centers,
which have extremely demanding turnaround times and highly
sensitive security protocols, we provide real-time online
transcription services.
Speech Recognition
gkinfotek's transcription and editing
staff are available for any transcription or speech recognition
or a blend of both. gkinfotek has the resources to modify
and to meet your requirements.
Superior Quality
gkinfotek can achieve, near 100% accuracy
with almost every report transcribed. There is a separate
dedicated quality control wing that monitors and checks to
give you error-free reports.
Client Satisfaction
We provide 24/7/365 live service and comprehensive support
to our clients. We believe in giving due priority in addressing
our clients' needs. If you have a problem or a question, at
any time of day, you will always be able to speak to our director
or staff with whom you will become familiar and who can help
solve any problems to your satisfaction.
Rapid Turnaround
gkinfotek follows a transcription routing
process overseen by account managers allotted to your work
to ensure that the work is completed round the clock, and
within the agreed turnaround time by transcriptionists familiar
with your account. Even at the time of an unexpected volume
increase, the primary team of transcriptionists will be backed
by a secondary team of pre-selected, highly qualified transcriptionists
for prompt service. We offer stat/urgent reports within 2-5
hours, at marginally higher cost, for which you can online
request for an urgent delivery of a particular report.
Capital Cost Reduction
Our goal is to deliver exceptional quality transcription service
that fits within your organization's budget. That's why gkinfotek
will work with your existing health information management
systems without requiring any investment in new hardware or
software.
If, however, your organization is considering
upgrading all or portions of its HIM system, gkinfotek's
staff of highly experienced and technical staff can help you
and evolve a cost effective technology to meet your organization's
specific needs.
Diverse Industry Experience
Our technical team is continually evaluating new technologies
to enable our clients to receive the most advanced and cost-effective
transcription solutions available. Our management and transcription
staffs come from a variety of medical discipline and transcription
systems enabling us to determine and implement the best possible
practices and stand across every aspect of our service.
Digital dictation
Clinicians dictate reports on digital handheld audio devices
and assign priority status and templates to the audio file
themselves reduce dictation time on one hand and increases
chart accuracy on the other.
Medical Procedures Supported
1. SOAP notes
2. History & Physical examination
3. Chart notes
4. Lab reports
5. Progress notes
6. STAT reports
7. Consultations
8. Follow-up letters
9. Office notes
10. Operative reports
11. Discharge summary etc.
Quality Process
1. Three-tier quality hecking with assured
utmost quality work .
2. A three- level quality auditing begins with Editors (including
proof readers) quality control, quality Assurance.
3. Quality auditing includes Medical and Surgical spell-checks,
Grammar review, punctuation(as per AAMT guidelines) formatting
blanks and other clarifications.
4. Our transcriptionists, editors and quality controllers
are trained and experienced in the following work areas:
5. Gynecology, Gastrointestinal, Cardiology, Ophthalmology,
Dermatology
6. Endocrinology, Hematology, Pain management Psychiatry,
Interrnal medicine.
7. Infectious diseases, Immunology, Oncology, Radiology.
gkinfotek
provides the following services as a complete package or as
a customized service to meet your specific needs:
A:-Claim submission:
We do electronic and paper claim submission, depending on
the doctor's agreement with the insurance company
1. Patient Information
2. Insurance Information
3. Charge Entry
4. Send an Exeption Report
B:-Payment Posting:
Includes receiving the EOB, AR Analyses, follow up and reporting
1. Patient Payment Posting
2. EOB Posting
3. Advantages:
We have a team of experienced billing and collections agents
working with different clients. the team works with different
billing and A/R applications such as Medical manager, medris,
medsoft-AS 400, Medisoft, Medrium and others.
C:-Collections:
1. Collections of aged claims (120 days and above) and AR
analysis
2. Denial Management
3. Follow-up
4. Charge Processing for Provider's office
5. Medical record Retrieval
6. Appointment Scheduling for Provider's office
7. Medical Transcription
8. Medical Coding
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